Your privacy

Privacy statement
The General Data Protection Regulation (GDPR) took effect on 25 May 2018. It is the new privacy legislation to provide improved protection for European citizens.

This European legislation goes into the rights you already had through the Belgian Privacy Act in greater depth. It places the emphasis on greater transparency and control over your data. Among others, it governs the rights that you had previously to always provide control over recorded personal data on our websites.

This legislation therefore strengthens the existing rights and introduces a new right, i.e. the right to influence data transferability. The Flemish Community Commission attaches a great deal of importance to the protection of your personal data and that is why it has established this privacy statement.

What are your rights?
The Act gives you the following rights:

The right to request an overview of your personal data, of what data is processed and of how and why these data are processed. This is your right of access.
The right to request your personal data and/or forward them to a third party. These data are then provided in a structured, legible form that is easy to transfer. This is your right to data portability.
The right to change your personal data or have them changed on your behalf. This is your right to rectification.
The right to restrict processing of your personal data or if necessary to object to their being processed.
The right to delete your personal data or have them deleted on your behalf if there is no longer an obligation to keep it. This is the right to be forgotten or erasure of your personal data. This not only applies to the data that we are legally obliged to keep or that are required in order to offer our services.
The right not to be subjected to automated individual decisions, including profiling. This means that processing whereby certain personal aspects of you as a person are assessed through your personal data may not take place without your consent. For example, this can involve processing for analysing or predicting professional services, economic situation, health, personal preferences, interests, reliability, behaviour, location or moves.
These rights apply for all processing carried out by the Flemish Community Commission. You will always have access to your personal data and you can exercise your right to use the above rights at any time.

Would you like to exercise one or more of these rights?
You can do this via email:
Or by post:
Flemish Community Commission
Data Protection Officer
Avenue Emile Jacqmain 135 - 1000 Brussels

The Flemish Community Commission believes it is important to keep you adequately informed as a user of its offered services or as a visitor of its websites. We communicate in a transparent and clear way concerning which data we collect and how we handle them.

What type of date is processed?
Via this website we process the following:

identification data: surname, first name, email address, IP address of the device you are using to visit the website;
data concerning your requests/questions if you use the contact form;
data about the pages you visit on the website.
Why do we use this data?
We use the data collected to do the following:

process your requests/questions, with your consent;
protect our infrastructure and your data: the identification data of the devices that establish a connection with our website and the activities of users of our website are kept to prevent and investigate illegal activities that could jeopardise the website and your data, for example hacking;
improve our services - visitor statistics are kept anonymously. We use these statistics to be able to improve our website based on the web page visit frequency.
Are your data transmitted?
We never transmit the data that are collected via this website in a form that would allow you to be identified.

The statistical data concerning the use of this website are anonymous. As a result, they cannot be linked to any one person. Your data are not kept outside of the European Union.

In some cases, the law obliges us to pass on this information to the judicial authorities.

How long do we keep your data?
The visitor data for this website are kept for 1 year.

The data collected via the contact form are kept until your request/question has been handled.

Need additional information? Do you have a complaint?
Are you not satisfied with the handling of your question/request for data? Then contact the Data Protection Officer. You can do this via email:

Or by post:
Flemish Community Commission
Data Protection Officer
Avenue Emile Jacqmain 135
1000 Brussels

You can also lodge a complaint with the supervisory authority:

The cookie policy
Cookies are small information files that are stored temporarily or permanently onto your computer or device by the server of a website via the browser. The cookies are made up of a unique code that authorises your browser to be recognised during your visit to the website in question or also during a subsequent visit or later use. Cookies make it possible to facilitate, add to and personalise use of a website.

The websites of the Flemish Community Commission use cookies to improve accessibility and user friendliness:

JavaScript recognition: this website uses JavaScript extensively. We use a cookie to check whether JavaScript is enabled for you.
Google Analytics: using cookies, we collect statistics on use of the website via Google Analytics. We do this to spot errors quickly, improve the user friendliness of the website and be continuously aware of your information needs.
By visiting or using the website, you expressly agree to the use of cookies. If you do not agree with this cookie statement, then you have to stop any further use of this website.

Hyperlinks and references
The Flemish Community Commission websites contain hyperlinks to external sources with additional information and services. The Flemish Community Commission itself is not responsible for the management, availability and accuracy of the information on these external sources. For this reason, it does not accept any liability for direct or indirect damage arising from the consultation or use of the external sources to which reference is made.

These references to other authorities, bodies and organisations are only provided for information purposes and to increase ease of use.

Use of material
All texts and image material (photos, illustrations, short films, etc.) on this website are subject to copyright and the rules governing image rights. The texts and image material of this website may not be copied, used or spread without the consent of the Flemish Community Commission.

The layout and functionality of this website are also protected by copyright.